Health Insurance & HMO Operations

Health Insurance & HMO Operations

Understand the full HMO value chain — enrolment, claims, authorisations, and provider management.

4.8 rating 192 students 6 weeksBeginner

Lead instructor: Ms Aro Adebusayo

What you'll learn

Navigate the HMO and health insurance value chain
Process and audit claims end-to-end
Manage enrolment and pre-authorisation workflows
Build provider network relationships

Career opportunities

Roles graduates from this course commonly progress into.

Digital Health Specialist Health Data Analyst Telehealth Coordinator Product Associate Health Insurance Analyst Clinical Informatics Officer Healthcare Project Manager

Course curriculum

1

HMO Fundamentals

5 lessons · Quiz included

2

Claims Lifecycle

7 lessons · Quiz included

3

Provider Networks

4 lessons · Quiz included

Course benefits

  • 12 months access
  • Real claims case studies
  • Verifiable certificate
  • Career coaching session

Requirements

  • No prior experience required

Meet your instructors

Ms Olajumoke Oladunni

Ms Olajumoke Oladunni

Lead Clinical & AI Instructor, Jay Health

Clinician-technologist with 10+ years experience across telehealth, EMR implementation and healthcare AI programs.

LinkedIn
Ms Aro Adebusayo

Ms Aro Adebusayo

Director of HMO & Health Insurance Programs

Former HMO operations lead. Trained 1,000+ insurance professionals in claims, enrolment and provider management.

LinkedIn
Mr. Ola Vincent

Mr. Ola Vincent

Senior Curriculum & Career Success Lead

Designs hands-on, employer-aligned curricula and mentors learners into remote healthcare-tech roles worldwide.

LinkedIn

Frequently asked questions

Student reviews

"Practical, well-structured, and directly applicable to my day-to-day work."

Adaeze U.

Telehealth Nurse, Lagos

"The best healthcare-tech training I've ever taken. Recommend to every colleague."

Samuel O.

Claims Analyst, Abuja

"Excellent instructors and the AI tutor is a game changer."

Dr. Rita N.

Physician, Nairobi

Certificate of completion

Pass all quizzes and the capstone to earn a verifiable Jay Learning Centre certificate, complete with unique ID and QR verification.

Join a growing community of peers and instructors discussing real cases, sharing study notes, and supporting each other through certification.